Block management
Here at Woods Block Management department, we have been looking after leaseholders’ buildings since 2001.
We currently manage over 75 blocks of apartments and developments, containing over 700 apartments.
“Our clients like the fact they can pop in or call up and speak to the same person again and again – someone who knows who the client is and what’s going on with their property.” Jane Stockford, Associate Director, Block Management
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If you live in a block of flats, we take care of all the administration and look after the property’s communal parts on behalf of all the leaseholders – ensuring the minimum of fuss and hassle for you all.
| WE TAKE CARE OF THE ADMIN |
WE TAKE CARE OF YOUR PROPETY |
WE TAKE CARE OF YOU |
| prepare your company's annual tax return | ensure your building's communal parts are sound, clean, tidy and well looked after, such as: | keep up to date on the ever-changing legislation to ensure you, your fellow leaseholders and your building stay on the right side of the law |
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attend your AGM, take the minutes and distribute them |
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source the best (and the best value) insurance |
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| collect service charges, and chase late ones | ensure you always have a friendly, knowledgeable point-of-contact for any queries or worries you may have. | |
| handle queries from new buyers' solicitors promptly |
We have a variety of blocks, from 3 flats to over 40 flats. Although many of these are modern, we’re particularly experienced at handling listed properties – with detailed understanding of the restrictions and requirements for each grade.
We handle block management across north Somerset, Bristol and south Gloucestershire, including:
| Bridgwater | Burnam-on-Sea | |
| Weston-super-Mare | Highbridge | Bradley Stoke |
| Portishead | Yate | Stoke Bishop |
| Clevedon | Chipping Sodbury | Westbury-on-Trym |
| Nailsea | Clifton | Bristol |
| Nailsea | Redland |
With Woods, you’ll find the price we quote is the price you pay. Unlike some other agents, all our time and work are included in the monthly fee, with no hidden extras.
When we commission a contractor on your behalf, we don’t mark-up their fees or take a commission. This leaves us free to choose those contractors who’ll do the best job for you at the best price.
It also means that if you have a preferred contractor for a particular job, we’re happy with work with them.
Except for emergencies like a water or roof leak, we will always seek your approval before commissioning any work on your behalf – leaving you in complete control of how, when, where and why money is spent.
We’re set up to be flexible to your needs. If there’s a particular service you want to include or exclude – no problem, we’ll tailor a package that suits your needs and budgets.
We do our utmost to deal with issues within 24 hours of hearing about them. Naturally, we’ll visit and/or send the appropriate expert to assess the matter, and report back in an appropriate way.
We understand the importance of keeping you updated and abreast of events. So we’ll regularly update directors and members on progress with maintenance projects and any other concerns which might arise within your block. We’ll also send you statements and/or reports, as required.
Every quarter we’ll carry out a detailed inspection, and report back to the directors on your block’s condition, and any remedial action required. We can of course carry out additional visits as required.
Many of our clients like the fact they can pop in to our offices or phone up at any time – and always speak to one of us. Not a large team where you never speak to the same person twice, but someone who knows you, your building and what’s going on with it.
I am Chairman of the Management Committee of Claremont Hall, a Grade II* listed property.
Whenever I instruct work to be done Woods estate agents get local previously vetted tradesmen to submit quotes. When I give instructions for the work to proceed Woods will liaise with the local council to check if any planning is required for our Grade 2* listing status.
They take in and ring fence all monies received from flat owners and bank it.
They also pay all bills submitted on invoices.
Owners of the 12 flats have full access at any time to the Management Committee's financial position available at Wood's offices.
Woods circulate Notice and Agenda for the AGM, and are present taking Minutes of the Meeting to be sent to all owners.
I find that Woods looking after our Management, Maintenance and Financial commitments of the property to be excellent and would have no hesitation in recommending them to future clients.
M J Dunkley (Chairman of Claremont Hall Management Committee)
Woods have recently taken on the management of a development in the heart of Bristol. The Directors had been disillusioned by past experiences with local Bristol block management agents, and were looking for an open and completely visible service from an agent they could build trust with. Woods work alongside the Directors to a tailor made service, which means control remains with the Management Company on every aspect of their expenditure. Woods also ensure the Directors are updated on a monthly basis, including sending regular bank statements. The most recent review was a very positive meeting and the block management team look forward to what will hopefully be a lasting and steadfast working relationship.
